Happy New Year! The canvas arrived on Monday, as Fed Ex indicated it would. It looks great! I appreciate all your rapid responses to my queries over the last few weeks.
Nasim, | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Received my frame today, and couldn’t have asked for a better job. It, by itself, is pretty much art. Took a couple of weeks longer than expected to arrive, but well worth the wait. Customer service was quick to respond to questions as well. Overall two thumbs up.
Troy, | thank you guys... I ordered a 36" x 24" canvas last month as a gift for my mom for Christmas. I just wanted to thank you guys for doing such an amazing job on the canvas. My mom loved it. I couldn't believe the quality of the canvas. Thanks again!!
Carol, |